Do the products have a warranty? Yes, each product has a manufacturer's warranty. Please check each product/manufacturer's specific terms and conditions.
Do you have spare parts for your machinery? Yes, of course. We can provide spare parts for all the machinery we sell.
How can I get more technical details or specifications about a product? You can request them through our communication channels (email, WhatsApp, or phone) or via the contact form on our website.
Is the machinery new or used? The machinery is always new; we do not offer used machinery.
What can I do if I can't find a specific item? Do you have more products than the ones I see on the website? If you can't find the item you're looking for, we encourage you to contact our team at info@marba.es or via WhatsApp at +34 696 40 60 43. Let us know what you need, and we'll do our best to help you find it within our extensive catalog of more than 7,000 items.
Purchasing Process:
How do I place an order? Simply search for it in the catalog or smart search on our website, add the correct quantity to your cart, indicate an invoice if required, and proceed to checkout, either by credit card or bank transfer.
What payment methods are accepted? We accept credit/debit cards and bank transfers. If you require another payment method, please contact us.
Do prices include VAT? Yes, taxes are included in the online price.
Can I request a personalized quote for equipping my business? If you have a project to equip your business, please don't hesitate to contact us at info@marba.es or via WhatsApp at +34 696 40 60 43. Our staff will be happy to advise and assist you throughout the process.
Can I modify or cancel an order? If there are justified reasons, you can contact us and we will try to resolve the issue.
Shipping, Deliveries and Support
What is the cost and delivery time? Shipping is free throughout Spain, including the Balearic Islands, Ceuta, and Melilla, except for the Canary Islands, where you must contact us via WhatsApp or email. Delivery times may vary depending on location; we will inform you of the estimated delivery time when you place your order.
What should I do if I receive damaged machinery? Contact us directly through the channels provided (email, phone, or WhatsApp). Remember to take photos of the packaging and product condition as soon as you receive it, emphasizing the damaged area.
Do you offer technical or installation service for your machinery? We do not offer technical or direct installation services. These services are the customer's responsibility.
Accounts and users:
Why should I create a user account? You'll get a 10% discount on your first purchase when you sign up, and you'll enjoy benefits such as order tracking, access to your purchase history, and faster data management.
Do you have a loyalty program? Yes, check the terms and conditions by calling, emailing info@marba.es , or sending a WhatsApp message to +34 696 40 60 43 .
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